FAQ
Everything important about Stadtspur at a glance, tickets, how it works and tech. Still have a question? Just write to us.
No. Stadtspur runs entirely in your phone's browser. After purchase you get a link, tap it, head out, done.
Any time, any day, any hour. In Passau the starting point is the Domplatz, you set your own pace. Evenings work too, your phone's flashlight covers the darker corners. 📍 Open the starting point in Google Maps
A group ticket covers 1 to 8 people, one code for the whole group. One phone is enough to play; larger groups simply book a second ticket.
12 months from purchase. So you don't have to decide right away when to start, also ideal as a gift.
Once you start, your code stays active for 24 hours, more than enough for the whole tour, including breaks, coffee and detours.
No problem. Every station has a tiered hint system and the solution at the end. Nobody stays stuck.
In German and English, you choose the language right at the start.
Just a charged smartphone with internet. Headphones make the audio scenes nicer, but aren't a must.
Doable from around age 10. Younger children play best together with the group.
Sure, the ticket is valid for 12 months. You get the code by email and simply pass it on.
Sure. Your progress is saved automatically on your phone and online. You can pause or stop anytime and later continue with the same code right where you left off, as long as your code is active (24 hours from start).
Via our payment provider Stripe, no customer account needed: credit or debit card (Visa, Mastercard, American Express), Apple Pay and Google Pay. Enter discount codes right at checkout. Your card details never touch our servers.
Because the access code arrives by email right after purchase, the right of withdrawal expires with the purchase, which you confirm at checkout. In return there is no date pressure: the ticket is valid for 12 months, you play whenever you like, and you can gift it too. If anything goes wrong technically, write to us and we will sort it out.
No, unfortunately not. The route crosses cobblestones and includes steps in several places, so it is not suitable for wheelchairs or rollators. If walking is difficult for you, plan extra time and breaks.
No problem. Your progress is saved online automatically while you play. Simply enter your ticket code on another phone, for example a teammate's, and you continue right where you left off, with all your points and your time so far.
Absolutely. Stadtspur is ideal for groups, stag and hen dos, team or company outings, birthdays or family gatherings. One code covers 1 to 8 people; larger groups simply book several tickets and start together.
Yes. Unlike a children's treasure hunt, you get well-crafted puzzles, real locations in Passau's old town and a story with historical depth, made for adults, yet doable as a family from about age 10.
A city rally is a self-guided city exploration: you follow a set route and solve puzzles at real places along the way, at your own pace and with no fixed time. Stadtspur adds historical figures as audio guides and a story that connects all the stations. That places it between a classic guided tour and an escape game, just outside in the real city.
Yes. Stadtspur Passau is a digital city rally through the old town: 16 puzzles along roughly 1.5 km, taking about 2 hours, starting at the cathedral square (Domplatz), playable any day at any time. A ticket costs €29.90 and covers the whole group (1–8 people), in German and English, right in the browser with no app.
Passau is wonderful to explore on foot: the baroque old town between the Danube and the Inn, St. Stephen's Cathedral with Europe's largest cathedral organ, the Three Rivers Corner, the Veste Oberhaus fortress with its view over the city, or a boat trip on the Danube. If you'd rather explore playfully, turn it into a city rally and solve puzzles at exactly these places.
Three rivers meet in Passau: the Danube, the Inn and the Ilz. At the Three Rivers Corner you can even make out three water colours in good light, the greenish water of the Inn, the blue-grey of the Danube and the dark, moorland water of the Ilz. This meeting of rivers gave Passau its nickname, the City of Three Rivers.
Yes, even half a day is enough for a first impression. The old town is compact and entirely walkable, the main sights are close together. Many guests come as day-trippers or during a river cruise stop. The city rally takes around 2 hours and fits easily into any day visit.
The Passauer Tölpel is a larger-than-life stone head near the cathedral, the remainder of a medieval stone figure said to have lost its body in the great town fire. Today it is one of Passau's most fondly mocked landmarks. In Stadtspur it guides you through the city as a cheeky audio character, alongside Bishop Ulrich and Blessed Gisela.
One ticket costs €29.90 and covers 1 to 8 people. Split across the group that is €3.74 each with eight of you, or €7.48 each with four. The ticket is valid for 12 months and you play whenever you like, no appointment needed.